Workplace Binder Choose your province

The fine print

Terms of Sale and Licence

Last updated: 14 November 2026

Please read these terms before you buy. When you tick "I agree" at checkout and pay, you accept them. Save or print this page for your records.

1. Who we are

Workplace Binder is a business based in Calgary, Alberta, Canada. Email: support@workplacebinder.ca. In these terms, "we" means Workplace Binder. "You" means the business that buys a kit.

2. What we sell

We sell digital HR and safety template kits for small employers. Each kit is written for one province. Each kit is a download (a .zip file) that holds Word (.docx) and PDF files. The product page lists what is inside each kit and what is not inside. Nothing is shipped by mail.

3. Who can buy

  • Businesses only. Our kits are made for business use, not for personal, family or household use. By buying, you confirm you are buying for a business (including a sole proprietor or a not-for-profit employer).
  • Not for household employers. If you are buying to hire a nanny, caregiver or other help for your own home, that is household use. Please email us before you buy.
  • Provinces we sell to: Alberta, Ontario, British Columbia, Saskatchewan and Manitoba. We do not sell to buyers in Quebec. If we find a Quebec order before the files are downloaded, we will cancel it and refund it.
  • Buy the kit for the province where your workers work.

4. Price and payment

  • Prices are in Canadian dollars (CAD).
  • Any sales tax that applies is added at checkout and shown before you pay.
  • You pay the full price at checkout by card or PayPal. Payments are processed by Stripe and PayPal.

5. Delivery

  • You get a download link on screen right after you pay, and by email.
  • You can download each kit up to 5 times. If you need more, email us and we will reset it.
  • Your receipt email is your record of this purchase. Keep it.
  • Free updates for 12 months. If we publish a new version of a kit you bought within 12 months of your purchase, you get it free. We email you, and you download it from your original receipt link. If you have used all 5 downloads, email us and we will reset them. An update is a new version of the same kit for the same province. It is not a new kit or a kit for another province. We review each kit every 6 months, but we do not promise a new version by a set date, or to catch every change in the law on the day it happens.

6. All sales are final. No refunds once purchased.

Our kits are digital files. Once you have them, you keep them forever and we cannot take them back. For this reason, all sales are final and we do not give refunds, except in the cases listed in section 7.

7. When we will help (the only exceptions)

  1. Charged twice by mistake. If you were charged more than once for the same order, we refund the extra charge.
  2. A file will not download, will not open or is damaged. Email us. We will send you a working copy. If we cannot get you a working copy within 10 business days, we will refund you.
  3. You bought the wrong province. Email us within 7 days of purchase. We will swap it for the same kit for the right province, and you agree to delete the files you do not use. If we do not sell that kit for your province (for example, the Alberta Contractor Safety Pack is for Alberta only), we will refund you instead.

8. What is NOT a reason for a refund

  • You changed your mind.
  • You did not read the product page, these terms, or what is inside the kit.
  • You bought by mistake (unless section 7 applies).
  • You found something similar somewhere else, or for less.
  • You no longer need it, or your business closed or changed.
  • A law changed after you bought. (Each kit shows the date the law was last checked. Free updates are described in section 5.)
  • You do not have Word or Google Docs, or do not know how to use them. (We are happy to help. Just email us.)

9. Your rights under the law

Nothing in these terms takes away any right the law gives you that cannot be taken away.

10. Your licence (what you may do with the files)

When you pay, you get a licence. You do not buy the copyright. We keep the copyright.

You may:

  • Use the kit for one business (one employer, including all its locations in the province the kit is for).
  • Edit, fill in, print and copy the files for that business's own use.
  • Give the finished documents (for example, your completed handbook or policies) to your own staff, managers and advisors (such as your accountant or lawyer).

You may not:

  • Sell, give away, share, lend or post the files or the blank templates, in whole or in part, anywhere (including websites, shared drives open to others, marketplaces or social media).
  • Use the kit for another business, a client, a franchisee or a related company. Each business needs its own licence.
  • Resell the files as templates, or use them to make your own template product.
  • Remove our name or copyright notice from the blank templates.

Consultants, HR advisors, bookkeepers and lawyers who want to use our kits with clients need a separate consultant licence. Email us first.

If you break the licence, it ends, and you must delete the files.

Our kits are general information and sample wording for small employers. They are not legal advice and do not replace a lawyer. We are not a law firm. Each kit shows when you should call a lawyer. Laws change. Each kit shows the date we last checked the law. Check the Law boxes before you rely on them. Using a kit does not promise that you meet the law or pass an inspection or audit.

12. Limit on what we owe you

As far as the law allows:

  • We are not responsible for how you use, change or rely on the kits, or for decisions you make with them.
  • We are not responsible for indirect losses, such as lost profits, fines, claims by employees or others, or the cost of a lawyer.
  • The most we will ever owe you for any claim about a kit is the price you paid for that kit.

13. Problems: please contact us first

If something is wrong, email support@workplacebinder.ca with your order number. We answer within 2 business days. Please contact us before you dispute a charge with your bank. Most problems can be fixed quickly. If you dispute a charge without contacting us first, we will send your bank our records of this order, including these terms, the "I agree" box you ticked, your receipt and the download record.

14. Privacy

To process your order and protect against fraud, we and our store and payment providers (Payhip, Stripe and PayPal) keep your name, email, order details, and the date, time and IP address of your downloads. See our Privacy Policy.

15. Changes to these terms

We may update these terms for future orders. The terms that apply to your order are the ones shown when you bought. We keep every version, with its date. Email us for the version that applied to your order. A short version is inside every kit (LICENCE-AND-TERMS.pdf). If the short version and these terms differ, these terms apply.

16. Law that applies

These terms are governed by the laws of Alberta and the federal laws of Canada that apply there. Any dispute will be handled in the courts of Alberta, unless the law of your province says otherwise.